REFUND POLICY

At Nawrah Perfumes, we want you to be completely satisfied with your purchase.

Eligibility for Refunds:

• Refunds are only available for unused and unopened products.

• Products that have been opened, used, or damaged are not eligible for a refund.

How to Request a Refund:

• To request a refund, please contact us via email, WhatsApp, or Instagram with your order details.

• Our team will guide you through the refund process.

Refund Process:

• We will process your refund within 5–7 business days after receiving and inspecting your returned product.

• Refunds will be issued using the same payment method used for the purchase.

Important Notes:

• Shipping charges are non-refundable.

• Customers are responsible for the cost of returning the product.